This Privacy Policy explains what personal information B55 Game collects when you use the platform, why we collect it, how it is used and how it is kept secure. We want you to understand exactly how your data is handled before you register an account or make any transaction.
B55 Game collects only the information necessary to operate your account, verify your identity and process your payments in PKR. We do not sell your personal data to third parties. All data is stored securely and used only for the purposes described in this policy.
These are the core principles that guide how B55 Game handles every piece of information you share with us — from registration details to payment records.
All personal data and account information stored by B55 Game is encrypted using industry-standard protocols. Your password is hashed and never stored in plain text. Payment details are handled through secure, tokenised processes.
B55 Game does not sell, rent or trade your personal information to third parties for their own marketing purposes. Your data is used only for operating your account, processing payments and improving the platform experience.
Identity documents submitted for KYC verification — such as your CNIC or passport — are used only to verify your identity and age, and to prevent fraud. They are stored securely and not shared beyond what is necessary for verification.
When you deposit or withdraw using JazzCash, Easypaisa, Raast or bank transfer, your payment information is handled through secure payment processing. B55 Game stores only the minimum transaction data required to manage your account history.
You have the right to request access to the personal information B55 Game holds about you, to request corrections and to request deletion where data is no longer required for the purposes it was collected. Contact support via live chat to make any such request.
B55 Game uses cookies to keep your session active, remember your preferences and understand how players use the platform so we can improve it. You can manage cookie settings through your browser. Essential cookies required for login and security cannot be disabled.
This Privacy Policy applies to B55 Game, the online gaming and betting platform accessible at b55game.app and through the B55 Game mobile application (collectively referred to as the "Platform"). When you register an account, visit the website or use the app, B55 Game acts as the data controller for your personal information.
We are committed to handling your personal data with care, transparency and in accordance with good data protection practice. This policy tells you exactly what information we collect, why we need it, how long we keep it and what rights you have over it. If anything in this policy is unclear, please contact support via live chat in the app or website and our team will be happy to explain.
B55 Game collects personal information through several channels — when you register an account, when you use the Platform and when you contact support. We only collect information that is genuinely necessary to operate your account and provide the services you expect.
B55 Game does not collect sensitive personal information such as biometric data, health information or religious beliefs. The personal data we collect is limited to what is necessary to verify your identity, manage your account and process your transactions.
The information B55 Game collects is used for clearly defined purposes. We do not use your data in ways that are inconsistent with the purposes for which it was originally collected.
| Purpose | Data Used |
|---|---|
| Account creation and management | Name, email, mobile number, date of birth, username |
| Identity verification ( KYC) | CNIC / passport, proof of address, payment method documents |
| Processing deposits and withdrawals in PKR | Payment account details, transaction amounts, method type |
| Fraud prevention and security monitoring | IP address, device data, login history, betting patterns |
| Customer support | Name, account ID, support chat history, issue details |
| Bonus and promotion administration | Account activity, wagering history, bonus claim records |
| Platform improvement and analytics | Anonymised session data, feature usage, app crash reports |
| Responsible gaming monitoring | Deposit frequency, session length, self-exclusion status |
| Sending account-related communications | Email address, mobile number, notification preferences |
B55 Game may use your email address or mobile number to send you transactional notifications — for example, deposit confirmations, withdrawal updates and security alerts. If you have opted in, we may also send you promotional communications about bonuses and new features. You can opt out of promotional messages at any time through your account notification settings.
B55 Game processes your personal data on the following legal bases depending on the purpose of processing:
All financial transactions on B55 Game are denominated in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, bank transfer (IBFT) or card, your payment details are processed through secure, encrypted payment channels.
B55 Game stores the following financial data in connection with your account:
Full payment credentials — such as complete card numbers or full bank account numbers — are never stored by B55 Game in a recoverable format. Card transactions are handled through tokenised payment processing that does not expose raw card data to our systems.
Your payment method must be registered in your own name. B55 Game uses transaction records to ensure that deposits and withdrawals are matched to the same verified account holder, in line with our anti-money laundering obligations.
Know Your Customer (KYC) verification is a standard process on online gaming platforms. B55 Game requires KYC verification before processing withdrawals and may request it at other times as part of fraud prevention and account security checks.
Documents submitted for KYC — typically your CNIC or passport, a proof of address and proof of your payment method — are used solely for the following purposes:
KYC documents are stored securely using encrypted storage with restricted access. They are not shared with any third party except where legally required — for example, in response to a valid court order or formal request from a relevant authority. Once your account is permanently closed and the legally required retention period has passed, KYC documents are deleted from our systems.
B55 Game uses cookies and similar tracking technologies on the website and mobile app. Cookies are small text files placed on your device that help the platform function properly and allow us to understand how players use it.
You can manage most cookie settings through your browser preferences. Note that disabling essential cookies may prevent you from logging in or using core account features. The B55 Game mobile app uses equivalent in-app tracking with the same categories and purposes.
B55 Game does not sell or rent your personal data to any third party. We share your information only in the following limited and clearly defined circumstances:
When you make a deposit or withdrawal, the minimum necessary payment information is shared with the relevant payment processor — JazzCash, Easypaisa, your bank or our card processing partner — solely to execute the transaction. These processors handle your payment data under their own privacy and security policies.
Where B55 Game uses a third-party identity verification service to assist with KYC checks, your identity documents and verification data may be shared with that service for the sole purpose of completing the check. Such services are contractually bound to handle your data securely and only for the specified purpose.
Some games on B55 Game — particularly live casino titles and certain slots — are provided by third-party game studios. When you play these games, your account identifier, bet amounts and game activity may be shared with the game provider for the purpose of delivering and settling the game. Game providers do not receive your full name, payment details or contact information.
B55 Game may disclose your personal information when legally required to do so — for example in response to a valid court order, regulatory inquiry or formal request from a law enforcement authority. We will not disclose more information than is strictly required by the relevant legal obligation.
In the event that B55 Game undergoes a business restructure, merger or acquisition, your personal data may be transferred as part of that process. You will be notified of any such transfer and any change in data controller before it takes effect.
B55 Game retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:
When data is no longer required and the applicable retention period has passed, it is securely deleted or irreversibly anonymised so that it can no longer be linked back to you.
B55 Game takes the security of your personal information seriously and implements technical and organisational measures appropriate to the nature and sensitivity of the data held.
Security measures in place include:
While B55 Game takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are also responsible for keeping your own login credentials confidential. If you believe your account has been accessed without your authorisation, contact support via in-app live chat immediately.
You have a number of rights in relation to the personal data B55 Game holds about you. These rights can be exercised at any time by contacting support via in-app live chat.
Exercising any of these rights will not affect your ability to use B55 Game, except where the data in question is strictly necessary for operating your account — for example, identity verification data required for withdrawal processing. B55 Game will respond to data rights requests within a reasonable timeframe.
B55 Game is strictly an adult platform intended for players aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18. If you are a parent or guardian and believe that a person under 18 has registered an account or provided personal information on B55 Game, please contact support via in-app live chat immediately so the account can be closed and the data removed.
Age verification is part of our KYC process. Where there is any doubt about a player's age, B55 Game will request documentary proof before allowing withdrawals or continued access to the platform.
B55 Game may update this Privacy Policy from time to time to reflect changes in how we handle data, changes in the services we offer or changes in applicable legal requirements. When updates are made, the revised policy will be published on this page with a new "Last Updated" date at the top.
For significant changes that affect your rights or how we use your data in a materially different way, B55 Game will notify registered players via email or in-app notification prior to the changes taking effect. Your continued use of the platform after the updated policy is published constitutes your acknowledgement of the changes.
We encourage you to review this page periodically so you are always aware of how your information is being handled. If any update is not acceptable to you, you may request account closure through support before the changes come into effect.
If you have any questions, concerns or requests relating to this Privacy Policy or how B55 Game handles your personal data, you can reach our support team through the following channels:
For formal data rights requests — such as access, erasure or portability requests — please contact us via email with the subject line "Data Rights Request" and include your registered email address and account username so we can locate your records efficiently. We aim to respond to all formal requests within a reasonable period from receipt.
This Privacy Policy should be read together with the Terms and Conditions and the Responsible Gaming policy, which together form the complete framework governing your use of B55 Game.